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Operations Manager
Operations Manager
Drumchapel, Glasgow
Full-time, permanent
£55,235 to £58,236 per annum
(EVH Grade 9 – SM2 to SM4)
35 hours per week, flexible working hours, SHAPS defined contribution pension scheme, 25 days’ annual leave and 15 days’ public holiday per annum
About the Role
We are looking to recruit a highly motivated, committed and experienced individual to join our staff team as our Operations Manager (OM).
You will be an effective communicator and a visible ambassador for Cernach, who can lead teams with confidence and deliver results in line with our ambitious strategic goals.
You will report to the Director and be part of Cernach’s senior management team. The OM will lead the Senior Maintenance Officer and Senior Housing Officer who have day-to-day responsibility for our highly successful Maintenance and Housing Management teams. The role requires strong interpersonal, ICT, project management and performance management skills.
The successful candidate will have
• a working knowledge of the key operational functions within the housing sector, including resident safety, compliance, welfare reform and asset management.
• excellent leadership skills, with the ability to use a risk-based approach to prioritise workloads of busy teams
• the ability to problem-solve and ability to communicate effectively with a range of audiences, including public speaking skills
• a detailed knowledge of the legal, regulatory and best practice requirements of the sector
Applicants should note that, due to the nature of this post, some evening Committee meetings and occasional weekend work will be required.
About Us
Cernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, northwest Glasgow since 1991. We own 877 homes and provide a management service to 16 sharing owners and 141 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.6 million, a major part of which comes from rental income. We are passionate about our role as a community-based organisation and have a strong and committed voluntary Management Committee who lead that passion.
Inclusive employer
Disabled applicants who meet the essential criteria outlined in the person specification will be invited to interview if they opt to participate in the job interview guarantee scheme.
The Association is an equal opportunity employer.
How to apply
If you feel you meet the requirements of the post, please request an application pack by downloading our application pack via our own website here. Please note that CVs will not be accepted.
Completed application forms must be returned by Thursday 11 September 2025 at 12 noon by email to recruitment@cernachha.co.uk
Should you require any further information on this post, please do not hesitate to contact Paula Baylis by email to paula@cernachha.co.uk.
We plan to hold interviews at our office on Tuesday 23 September 2025
Please note that this post is subject to a Basic Disclosure.
Cernach Housing Association is a recognised Scottish Charity – SCO36607.
